COMBATVISIONTV
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Combat Vision TV support center

How can we help?

Find answers for streaming, account access, subscriptions, billing, and event tickets—or reach our support team directly when you need a hand.

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Jump directly to guidance for the issue you are trying to resolve.

01Streaming & playback

The stream is buffering or not playing. What should I try?

Refresh the player, confirm your internet connection is stable, and close unused downloads or streams. Try a current version of Chrome, Safari, Edge, or Firefox. If the issue continues, restart your device and router, then email support with the device, browser, approximate time, and event name.

Which devices and browsers are supported?

Combat Vision TV works best in current web browsers on phones, tablets, and computers. Connected-TV browser support varies by manufacturer. Keep your browser and operating system updated, enable JavaScript, and disable content blockers for the player if playback is prevented.

Why is there no sound?

Check that the player is not muted, increase both player and device volume, and confirm the correct audio output is selected. Bluetooth devices can remain selected after disconnecting; switching the device output back to its speakers often resolves this.

Can I watch a live event after it ends?

Replays, highlights, and selected fights appear in the Fight Library when rights and production schedules allow. Availability can differ by event.

02Account access

I cannot sign in to my account.

Confirm the email address is entered correctly and use the password-reset option in the watch application if available. If you still cannot sign in, contact support from the email associated with your account. Never send your password.

I think someone accessed my account.

Change your password immediately, use a unique password you do not use elsewhere, and email [email protected]. Include the account email and any unfamiliar activity you noticed, but do not include your password or full payment-card details.

How do I request account deletion?

Send the request from your account email to [email protected]. Account deletion does not automatically cancel a subscription billed by an app store or another platform; cancel that subscription with the billing platform as well.

03Billing & subscriptions

How do I cancel a subscription?

Cancel through the same account or platform that bills you. If Apple, Google, Roku, Amazon, or another provider processes the charge, use that provider's subscription settings. Cancellation normally stops future renewal while access continues through the current paid period.

I do not recognize a charge.

First check your email receipts and the subscriptions listed in your app-store or platform account. If the charge identifies Combat Vision TV and you still do not recognize it, email support with the charge date, amount, billing platform, and last four digits only. Never send a complete card number.

How do I request a refund?

If an app store or third-party platform billed the purchase, request the refund through that platform. For a purchase billed directly by Combat Vision TV, email support with your account email, transaction date, amount, and event or plan name. Eligibility is governed by the applicable purchase terms and our Terms of Service.

04Event tickets

Where can I buy admission or parking tickets?

Use the official ticket links shown on the event page or in the site's Event Tickets menu. Ticket orders are completed on the authorized ticketing provider's website. Verify the event, date, seat, and parking details before checkout.

I need help with an existing ticket order.

Contact the ticketing provider shown on your order confirmation for delivery, transfer, seat, or refund questions. Combat Vision TV can help identify the correct event link, but the provider that processed the order controls the transaction.

Where can I find venue and event times?

Visit the Fight Night Schedule for the published start time and venue. Event times can change, so check the event listing and your ticket confirmation before traveling.

Privacy and data requests

Your information, your choice.

For access, correction, deletion, or other privacy-right requests, contact the dedicated privacy team.

Contact privacy team